Privacy Policy
Your privacy matters to us. This policy explains how Lit Credence collects, uses, stores, and protects information when you use our website and services.
Introduction
Lit Credence ("Lit Credence", "we", "us", or "our") provides independent editorial review services and related book-listing and marketing copy services for authors.
This Privacy Policy explains how we handle personal information when you visit our website, contact us, submit a book, purchase a service, or otherwise interact with Lit Credence.
By using our website or submitting information to us, you acknowledge that you have read this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide when you contact us, submit a book, place an order, or request information about our services.
Information you may provide
- Your name and author name
- Email address
- Book title and book-related information
- Amazon, retailer, or other book links
- ISBN, ASIN, genre, and word-count information
- Book descriptions and other information you submit
- Manuscripts or other uploaded files
- Messages and information submitted through contact forms
- Information necessary to process your service order
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, referring page, and general website usage information.
How We Use Your Information
We use information we collect only for purposes reasonably connected with operating our website and providing our services.
- To respond to enquiries and support requests
- To process and manage service orders
- To review and evaluate submitted books
- To match a book with an appropriate reviewer
- To communicate about your order or submission
- To deliver purchased services and related files
- To maintain business and transaction records
- To improve our website and user experience
- To prevent fraud, misuse, and security threats
- To comply with applicable legal obligations
We do not use your manuscript or submitted book materials for unrelated purposes without an appropriate legal basis or your permission where required.
Book Files & Manuscripts
If you submit a manuscript, book file, sample chapters, cover, or other intellectual property, we use those materials to provide the service you requested.
Submitted files may be accessed by the Lit Credence team and by the reviewer assigned to your project when access is necessary to perform the service.
Submission of a manuscript or book file does not transfer ownership or copyright to Lit Credence.
We do not publish, sell, or publicly distribute your submitted manuscript unless you specifically authorize such use or disclosure is otherwise permitted or required by law.
Payments
Payments for Lit Credence services may be processed through third-party payment providers.
We generally do not need to receive or store your complete payment-card number. Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.
We may retain limited transaction information, such as payment status, transaction reference, amount, date, and customer information necessary for accounting, customer support, refunds, and record keeping.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or accounting requirements.
Manuscripts and other project files may be retained for a limited period after completion of a service for operational, support, or record-keeping purposes and may then be deleted or securely disposed of, subject to applicable legal requirements.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable law and your location, you may have rights concerning your personal information, including rights to request access, correction, deletion, withdrawal of consent, or information about how your data is processed.
If you would like to make a privacy-related request, contact us using the details below. We may need to verify your identity before completing certain requests.
Email us at hello@litcredence.com with the subject line "Privacy Request".
Third-Party Services & Links
Our website may contain links to third-party websites or use third-party services such as payment processors, hosting providers, analytics tools, email services, and form providers.
We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing information directly to them.
Children's Privacy
Our services are intended for authors and other adults seeking professional book-related services. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date shown at the beginning of this page.
Contact Us
If you have questions about this Privacy Policy or about how Lit Credence handles your information, please contact us.